The Alarm Clock





Ah-ha Moment





Unresolved conflict is a major cause of lost productivity, low morale, and high turnover. Even though unresolved conflict is typically easy to identify long-term conflict is seldom addressed by management. Many employees never get over the unresolved conflict without the efforts of someone equipped with conflict management skills. Instead they use their “conflict personality”. One of the four conflict personalities is passive-aggressive.


Here is a story showing how it works: A couple had a huge argument over dinner which led into a “cold-shoulder” period throughout the evening. The matter had not been resolved by bedtime, so the couple skipped their usual verbal “good nights”.


However, before going to bed the man, fearing he would oversleep for an important breakfast meeting, wrote a note asking her to wake him up by 7:00 the next morning.


He did not think it would be a problem as she left for work each day at 6:30. He placed the note on her pillow and went to sleep.


He was groggy as he became conscious in the morning, quickly noticing the digits on the clock were an 8, 1, and 5. Furious, he leapt to his feet and hastily got dressed. “How could she do this to me?” he thought.


As he stormed through the kitchen toward the backdoor, he spied a note taped to the coffeemaker. “It’s 7:00, dear, time to get up.”


Life Lesson: Resolve conflicts or you’ll pay the price.


©2012 Max Impact Corporation