This continues an article about a quote from Thomas J.
Watson to read from the beginning, click here.

"I just spent $600,000 training him," Watson replied.  
"Why would I want somebody to hire his

Watson’s reality is still true today. Mistakes are not so much
about the individual that made them as they are about the
culture that allow them to happen. Watson’s goals for his
employees were that they would look at themselves as
salespeople and take a risk if they felt it was in the nature of
helping the company.

In this kind of scenario mistakes will happen. They are a cost
of doing business. But in the long run if the employer can
develop their employees the company becomes much
stronger – and much more profitable!

Recommended topics:
Thomas Watson:
Employee mistakes
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