We have all heard and understand the term “kiss-up”. But
everyone that has worked for a kiss-up manager, one that
cannot wait to volunteer for a new responsibility or project
has experienced the “kiss down” effect. The term refers to
the extra work assigned to a team or department because
of their boss's kissing up.
At Kmart kissing up was seen as a corporate culture that
could easily lead to a promotion, particularly during the reign
of Joseph Antonini. He was known in the halls of their Troy,
Mich., International Headquarters Building as someone that
did not like to hear bad reports. Antonini wanted and
rewarded positive reports, even if those reports did not
represent a clear of accurate picture.
In one case a daily report by the planning department
showed a continually declining customer count (Customer
count is the number of register receipts printed in a day).
The vice-president of the area was tired of presenting the
report that was attacked by Antonini. The CEO was sure the
customer count was being calculated incorrectly. The report
was changed to eliminate the customer count data rather
than actually looking at the reasons why it was occurring.
Having to recreate the report - and being able to
enthusiastically present the less data-intense report – was
“kiss down” work.
Kiss down work is actually a great way to help the kissing up
boss look good. In doing so those impacted by the kiss
down add more value to the entire organization or company.
They increase their chances for a raise or bonus, increase
job security, and become more well-rounded employees.
The next time you feel you are a victim of kiss down get an
attitude adjustment by looking at the positive side!
Use this term for developing skills in these areas:
A Bizerm™ is a new business term
combining two descriptive words into a
single word or phrase whose definition is
often only known by those using it. To see
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