This concludes an "Ah-ha" moment that Click here.
“Sorry, it is taking so long to get the elevators cleaned,” the
employee apologized, “I’ve cleaned both elevators on each
of the lower thirty floors and only have a few floors to go. I
would be done, but sometimes I must wait a long time for
the door to open.
One of the tragedies of having a new employee is that we
have many assumptions in a workplace as to the
terminology we use, policies and procedures in place,
responsibilities of other employees, and many other
aspects that we use throughout the day to perform our
We need to remember new people do not know our culture
so explicit instructions may be necessary.
- It is beneficial to check progress before work has
progressed too far.
- Make no assumptions during employee orientation.
As Aesop established hundreds of years
ago with his timeless fables we remember
words best when we become engaged in a
story. Max has compiled an anecdotal
story collection designed to generate “ah-
ha” moments during coaching sessions,
presentations, and meetings. Click here to
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