"The most important
thing in communication
is hearing what isn't said"
Peter Drucker

Communication skill is the process of
conveying a message or idea so
eloquent that the recipient receives the
message resulting in the exact shared

Max knows that effective
communication is one of today's most
valuable and marketable skills.

Max has found many employee and
personal training and development
resources for improving communication
in the workplace.

Click this
Communication Skills link to
see all the resources at getmaximpact.

Related topics include:
The incomplete
phone instructions
Creating an "Ah-ha" moment
The Salesman that
Had to Eat Dirt
Creating an "ah-ha" Moment
The Lawyer
the Doctor
Creating an "ah-ha" moment
Andy G.:
Think for yourself
Creating an "Ah-ha" moment
Frog: perception
Presentation slide
Lady: perception
Presentation slide
Building the
Brooklyn Bridge
An inspiring story
Slow Down
From Max's video library
Wagging your tail
Cartoon with a message
Benny on
communication skills
Motivational saying
Max's resources: