Success is only possible when employees are connected to a common vision of the future of the organization. Management typically develops incentive programs they feel will drive employee behaviors to achieve their organizational goals. Typically, these incentive programs are based on management's perception of their employee's desires.
However, research shows that management has historically been out-of-touch with employee desires. Managers mistakenly believe their employees have monetary motives and designed their incentive programs for attaining goals and hitting company benchmarks to raises and bonuses. However, surveys dating back to 1946 have consistently shown employees to be most motivated by shows of appreciation for their work.