Customer service has never been more critical than it is in today’
s business environment. Ever-increasing brick-and-mortar
presence along with explosive virtual companies give consumers
an unprecedented number of outlets with whom they can do
business. An online survey by
Max Impact identified and ranked
the comments that most alienate customers.

Click here to see the messages most-hated messages by
your customers.

Providing your employees with this knowledge would be a positive
step toward improved customer service.

Use this material for sessions covering:

This is just one of the surveys Max Impact offers as part of their
complimentary leadership and business strategy development
resources. Click here to see more.

©2007 Max Impact, Rochester Hills, Michigan, USA
6 most disliked
customer messages