One of the goals a leader has in developing a workplace culture is to
achieve full engagement of all team members to a shared vision of
success. The bar was raised an employee engagement when Jeff
Hornagold died.

Hornagold drove for
UPS for 20 years and loved it so much his wife,
Judy, often referred to him as “the happiest UPS man alive.”

Being diagnosed with lung cancer this UPS driver had time to give a lot
of thought to his funeral. One of his dying wishes showed his dedication
to his employer.

Hornagold requested that his body be delivered to the funeral home by
UPS as “Special Delivery”.

Special arrangements were made and family and friends gathered at the
funeral home when a shiny brown delivery truck pulled up and what
would be the last delivery in which Hornagold would be involved.

There is no doubt Hornagold was a huge asset to UPS. Gallup polling
has shown that dedicated employees are so engaged in their job they
consistently and decisively outperform non-engaged employees. An
engaged employee contributes more, stays better focused, and takes an
active ownership in achieving the mission and vision of his or her
department and company.

Would not you love to create the kind of dedication demonstrated by
Hornagold?

Use this inspiring story for workshops, training sessions, staff meetings,
personal development, or conference regarding:

Motivational stories are great to illustrate many points in workshops,
coaching sessions, or during personal reflection. To see more
motivational stories,
click here.

©2016 Max Impact, Rochester Hills, Michigan, USA
UPS and the funeral