| Impact Today |
| ©2009 Max Impact, Rochester Hills, Michigan, USA |
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Anecdotes with a purpose
- How bad policies are born.
- Why it was a bad interview.
- The fishing story.
- How fleas are like people.
- Too many funerals.
- Why you need to be cautious when giving advice.
- The "hole" story.
- Mr. Smith proves honesty would have been the best policy.
- What word is most often pronounced incorrectly.
- Attitude and fishing - your outlook.
- Fixing personality challenges - the messy desk story.
- Different approaches to problem solving.
Information you can use
- Dealing with brain drain.
- The real story behind the Brooklyn Bridge.
- The people that helped Columbus.
- Why corporate cultures are so hard to change.
- What is "culture"?
- The greatest customer service trait
- Customer service becoming rare, according to poll.
- Controlling your image.
- How long to change a light bulb.
- People's names.
- Careful what you name your product.
- Planning for the economic recovery.
- Robots on the front line.
- The cost of rudeness at work.
Test your leadership knowledge
- How to spot and fix problem managers.
- Best practices for productivity.
- Qualities of successful managers.
- Things unsuccessful managers do.