We have all heard and understand the term “kiss-up”. But everyone
that has worked for a kiss-up manager, one that cannot wait to
volunteer for a new responsibility or project has experienced the
“kiss down” effect. The term refers to the extra work assigned to a
team or department because of their boss's kissing up.
At Kmart kissing up was seen as a corporate culture that could
easily lead to a promotion, particularly during the reign of Joseph
Antonini. He was known in the halls of their Troy, Mich.,
International Headquarters Building as someone that did not like to
hear bad reports. Antonini wanted and rewarded positive reports,
even if those reports did not represent a clear of accurate picture.
In one case a daily report by the planning department showed a
continually declining customer count (Customer count is the number
of register receipts printed in a day). The vice-president of the area
was tired of presenting the report that was attacked by Antonini. The
CEO was sure the customer count was being calculated incorrectly.
The report was changed to eliminate the customer count data rather
than actually looking at the reasons why it was occurring.
Having to recreate the report - and being able to enthusiastically
present the less data-intense report – was “kiss down” work.
Kiss down work is actually a great way to help the kissing up boss
look good. In doing so those impacted by the kiss down add more
value to the entire organization or company. They increase their
chances for a raise or bonus, increase job security, and become
more well-rounded employees.
The next time you feel you are a victim of kiss down get an attitude
adjustment by looking at the positive side!
Use this term for developing skills in these areas:
A Bizerm™ is a new business term combining two
descriptive words into a single word or phrase whose
definition is often only known by those using it. To
see more terminology in the workplace, click here.
©2007, 2017 Max Impact, Rochester Hills, Michigan, USA